Frequently Asked Questions


Do I have to buy Jamboree team uniform for my role?

We have been made aware that IST have received communications from their role managers requesting them to purchase mandatory team uniform for their role. We are aware that IST face cost pressures in attending the Jamboree and we have therefore raised these concerns with the organizers. The UK Contingent have received assurances that NO IST for ANY role should have to purchase team uniform for their role at their own cost. We have requested that the organizers clarify this with their teams, but this may take time.

You are welcome to purchase this team uniform at your discretion.

When will i get my kit?

Kit will be sent out to IST member during April 2019.

New member to the IST team will receive their kit at All Adult Weekend.


Will there be the opportunity to buy other UK Contingent merchandise?

Scout Store, part of The Scouts, has created a range of bespoke products for the UK Contingent, which are exclusively available to members of the UK Contingent attending the 24th World Scout Jamboree. You can view them here.

You will need to include an account code, which was emailed to you.

What UK Contingent kit will I be getting?

The UK Contingent outlined the standard issued kit items IST will receive at the IST Weekend, and a summary can be found here.

What if the kit sizes I choose for the Jamboree changes by next summer?

There will also be the opportunity for kit to be swapped at the UK Contingent All Adult Weekend.

IST Job Allocation

I have been offered a role involving high ropes, climbing or other activities. Do i need additional training and can i accept the role?

The UK Contingent have informed those IST who will be offered training and conversion courses for high ropes activities. This training covers the following roles. Only IST trained by the UK are eligible for these roles: Canopy Tour – Tour Guide, Challenge Course – Facilitator, Zip Line – Operator.

Those who are offered roles within the Canopy Tour, Challenge Course or Zip Line teams but have not been offered this training you are still eligible to take up a role as support staff.

Those interested and offered climbing roles, these do not require UK training and training will be undertaken on site. More information can be found here.

If you are unsure on the requirements of the role please make contact with the line manager offering you the role. In some roles you may be able to join the team in question in a non technical role.


When will I hear about a UK Contingent role?

There were very high levels of applications for UK Contingent roles and the UK Contingent Management Team are currently working through applications. Notification for IST roles is likely to be in autumn 2018.

When I am offered a Jamboree role, do I accept it?

It is your decision whether to accept or reject an offered role, but please do not hold off on replying for too long, as the role can be offered to someone else if you do not want it.

If you turn down a role offer, you will go back into the selection pool and will be offered a new role.

There is no guarantee this will be better than your first offer and you should take this into account when deciding whether to accept the role.

As IST you should be prepared to undertake any role.


IST Jamboree build up & pre event FAQs

I have an idea for supporting units, how do i go about organising it?

If you have an idea of how to support units in their Personal Development, please contact your local IST Lead. A list of IST Leads can be found here.

What training do I need to complete ahead of the Jamboree?

A guide to IST mandatory and recommended training requirements for ITST can be found here.

Please note it is the responsibility of each individual to ensure they have undertaken the required training ahead of the Jamboree.

How to i join the IST Top Tips Telecons?



The IST Support Team will be running 6 webinars on different topics to prepare IST for the Jamboree. A full list of dates and topics can be found here, as well as instructions on how to join the webinars. 

Please note you will require a web enabled device such as a tablet, laptop or smart phone to join the webinars.

How do I get to know other IST before I go?

We believe IST members getting to know other IST in advance of the Jamboree is a great way to help in fundraising and avoid feeling isolated at the Jamboree.

We encourage you to use social media (including the UK Contingent IST Facebook Page) and IST Weekend to meet other local IST.

Why not arrange a local meet up?

There will be a chance to meet other IST at All Adults Weekend at Gilwell Park on 18th and 19th May 2019

How do I get involved in supporting my local Jamboree Unit?

Every IST who would like to, can be involved in supporting Jamboree Units. To support this, we have selected an IST Lead for each Jamboree Unit. The link to the list was emailed to you along with ISTea Times.

If you are interested in working with a Unit or you are already involved with a Unit, please make contact with the IST Lead.


General IST FAQs

I am not on Facebook, will I miss out on communications?

The UK Contingent’s public social media channels (Twitter, Facebook, Instagram) will be used to share the excitement of the Jamboree with all members of Scouting and Guiding and the wider public.

The UK Contingent also has a number of closed Facebook groups, including the 24th World Scout Jamboree – UK Contingent Group and IST Group.  Only members of the UK Contingent are able to join these groups. You will need your ID sent in your original registration email when requesting access.

Information from the UK Contingent will not in ordinary circumstances be communicated only by social media. During the Jamboree it is likely that photographs and videos will be shared on social media from the Jamboree site.

Can I use the UK Contingent Bear logo in fundraising or promotional material?

Information relating to the UK Contingent and Jamboree organisers brand can be downloaded here. Please read this information carefully.

For more information or support in regard to the use of the logo, please contact us.

What are the dates for the Jamboree?

The Jamboree runs from 22nd July 2019 to 2nd August 2019. We understand that IST are required on site from Thursday 18th July and we anticipate that IST members choosing Options A and B will fly out on Thursday 18th July. All IST will leave the site on Saturday 3rd August.

It is possible that some IST members, depending on the role allocated to them by the Jamboree Organising Team, may need to travel on different dates.

For those selecting travel options A or D, we anticipate that the IST Post Event will run from Saturday 3rd August to Monday 5th August. We expect those selecting option A to return on Monday 5th August.

All dates are subject to change by the Jamboree organisers or until flights are confirmed.

I have a criminal record will I be able to attend the Jamboree as IST?

To enter the United States of America you will require a Visa or Electronic System for Travel Authorisation (ESTA) depending on your personal situation.

These documents are subject to certain terms set out by the US authorities. More information can be found here.

Whilst the UK Contingent is committed to support anyone attending the Jamboree, it is the responsibility of each IST to gain the necessary documentation in good time. The final decision as to whether to issue such documentation lies with the relevant authorities, and the UK Contingent cannot be held responsible for lack of appropriate travel documentation at the time of travel.

With the current political situation in America I am concerned that I will not be able to gain entry to the USA. What can I do?

The UK Contingent, Jamboree Organisers and World Organisation of the Scout Movement (WOSM) are committed to supporting all Scout form all nations in attending the Jamboree.

If you have any concerns about whether you will be granted access to the United States of America, you should progress your application as normal, but at the same time start your own enquiries with the relevant organisations to determine whether or not you are likely to be issued the appropriate entry documentation.

What are the smoking and drinking rules in America?

Laws vary between many states in America. In America the legal age to buy tobacco is 18 and 21 for drinking. At this time we have no further information on what the rules on site regarding the consumption of these products. Please be mindful that as a member of the UK Contingent you are representing The Scout Association and therefore should adhere at all time to the Jamboree rules, The Scout Association rules and guidance, and act responsibly to uphold the reputation of The Scout Association.

Anyone considered to be abusing these rules or failing to act responsibility, either at the Jamboree itself, or at UK Contingent events in the period leading up to the Jamboree risks having their right to attend as IST being withdrawn. If this occurs during the Jamboree itself, the individual concerned will need to arrange and fund the full costs of their journey back to the UK.

Can a dependent young person accompany me to the Jamboree?

We understand that the Jamboree Organisers will not be providing childcare facilities and therefore IST members cannot take dependents with them to the Jamboree.

Do I have to have a valid Disclosure Check to attend the Jamboree?

A valid Disclosure Check must be in date on 22nd July 2019. More information about Disclosure Checks for Scouting and Girlguiding can be found by clicking on the links. 

It is your responsibility to ensure that you have a local valid Disclosure Check in place in advance of your date of departure for the Jamboree.

The UK Contingent cannot take IST without a Disclosure Check or with an out of date Disclosure Check at the time of travel. If you do not have the relevant Disclosure documentation you will not be allowed to travel and any IST fees paid to that point will not be refunded.

If you are a Scout Network or Senior Section member you may not have a Disclosure Check for your Scouting role. However you will require a Disclosure Check to attend the Jamboree.

For Scouts, IST roles are currently being uploaded to Compass. This will generate an automatic 30 day request to get a valid DBS.

What happens if, after I am selected, I am unable to attend to the Jamboree?

Please inform the UK Contingent IST team as soon as possible using the form on the IST Zone webpage.

One of the team will be in contact with you to discuss your particular situation, and the options available.

IST Travel FAQs

Do I need to Travel in uniform?

We ask that all IST travel in their uniform as a member representing the Scout or Guide organisations. Once on the plane we don’t mind you changing into something more comfortable, but ask that you change back before landing. You may want to consider a comfy pair of shoes to accompany your uniform.

Do I need to use TSA travel locks on my bags?

Advice from the US government on types of travel locks can be found here.

As part of your UK Contingent Kit you will be issued with a TSA lock.

I’ve been asked to provide my travel information to TMS, what do I put?

For those on Option C and D the Organisers have now updated information on IST
travel in the latest Organiser’s IST bulletin. Please submit your arrival and departure
times through this online form. Before making your arrangements, please read the
following Frequently Asked Questions about the travel process. More information on
travel from the Organisers can be found here.

For those on option D, we will be departing early morning on 3rd August. The UK
Contingent will provide the details directly to the organisers.
If you have any queries relating to UK Contingent Travel please contact the Travel
team using the contact form within the IST Zone, selecting the option “Travel”.
Please do not contact Travel Places directly unless your query is specific related to
an optional Additional Tour.

Will there be people at Airports to offer assistance on arrival?

At the majority of arrival airports in the USA there will be a member of either Contingent Support team, Travel Places or TMS the American Travel provider to assist. In some limited cases there may not be someone present. If you have any issues on the day we will be providing contact information for the UK Contingent on event in advance of the Jamboree.

My flight is not until late on 5th from Washington, will we get accommodation? 

IST are advised to be at the airport 3.5 hours before there flight. For this reason there is no member of the UK Contingent who will need accommodation on 5th August 2019.

How will we get from the US airport to the Jamboree for those on Options A or B?

The UK Contingent will be providing coach travel organised via our travel partners TMS. TMS will meet IST at the airport and show you to the coaches. If your UK organised flight arrives at one of the 2 entry point airports for the Jamboree your TMS coach will be the same coach as other IST are using for the Jamboree,

What is the luggage allowance?

The UK Contingent recommend all IST stick to the limit of 20kg for hold baggage. Please remember when packing that you may need to carry your bag a long way on site.

How far in advance do I need to be at the airport?

The UK Contingent request you arrive 3.5 hours before your scheduled departure time.

What vaccinations do I require?

With so many individual circumstances the UK Contingent will not be able to provide specific travel advice regarding vaccinations. In line with UK Government Travel Advice, we recommend you seek advice from your doctor at least 4-6 weeks before travel to check whether you require additional vaccinations or medication.
The recommendations from the Jamboree Organisers can be found here.

I have a specific dietary requirement. Will the airline I am travelling on be notified of this?

For all transatlantic flights, these will include food. For units and IST on options A and B, the UK Contingent will inform the airline of specific dietary requirements that are logged in EventsAir only. If you have a special dietary requirement, please make sure this is entered on EventsAir by the end of May. Some airlines publish meal patterns in advance on their website if you wish to look ahead.

The flight I am travelling on involves a stopover. Will the UK Contingent be providing money for any food during this time?

The UK Contingent will not be providing any money for flights that involve a stopover. Members will have to purchase their own food during this time, if they wish to do so.

As we are travelling to a culture which is tradition to provide tips, will we be required to provide a tip for the coach driver?

We have received confirmation that it will not be necessary to tip the coach driver.

I’ve changed where I live, can I change my departure airport preference?

We are now in the process of arranging travel for the UK Contingent.

We are therefore unable to alter your preference for a departure airport.

What are the dates for the Jamboree?

The Jamboree runs from 22nd July 2019 to 2nd August 2019. IST are required on site from Thursday 18th July and IST members choosing Options A and B will fly out on Thursday 18th July. All IST will leave the site on Saturday 3rd August. IST are allowed to arrive on site from 8am on 18th July.

IST on UK High Ropes training will fly out and be expected to arrive on site on 17th July.

For those selecting travel options A or D, the IST Post Event will run from Saturday 3rd August to Monday 5th August. We expect those selecting option A to return on Monday 5th August.


If I choose option A or B, can I go one way or can I choose my travel dates?

IST choosing option A or B will have their flights and travel arranged for them by the UK Continent. Due to the large number of IST it is not possible to accommodate individual requests to travel on alternative dates or book one way tickets.

If you would like to give yourself flexibility in your travel plans we recommend selecting options C or D

When will my travel dates be confirmed?

The UK Contingent are working with our travel provider, Travel Places, to secure the relevant flight and travel bookings.

More information will be provided on travel dates in April 2019. Travel dates are dependant of a number of factors including availability, your IST role and requests from the Jamboree organisers.

All IST are being asked to download the events app which will be used to publish flight details once available.

With IST Options A and B can I choose my departure airport?

The choice of departure airports is dependent on a number of factors including availability, your location and your choice of IST Option and Additional Tours.

We have now collected your preference in this area. Where possible we will match you to the closest airport to you but you should be prepared to be flexible in your allocated departure airport.

I am making my own way to the Jamboree, where do I need to get to?

The UK Contingent has provided two options for people who wish to make their own way to and from the Jamboree – Options C and D.

Option D also includes attendance at the IST Post Event and travel from the site to Washington D.C. For option D the exit point will be the IST Post Event in Washington D.C.

If you are undertaking an optional Additional Tour your exit point will be the city where your tour ends.

You will need to make your way to and back to one of the Official Entry Points for the Jamboree, where the Jamboree organisers will arrange transport.

The access points are:

  • Charlotte Douglas Airport (CLT), Charlotte, North Carolina.
  • Yeager Airport (CRW), Charleston, West Virginia.
  • Prince Amtrak Railway Station, Prince, West Virginia.

For more information visit our IST Options Page.

IST At the Jamboree FAQs

Can you provide more information about Jamboree IST Roles?

All information provided by the organisers as to IST roles, is attached within the document provided by the Jamboree organisers. This document provides greater description of the available Jamboree roles.

A degree of flexibility will be required in selection of IST roles and you should have an open mind as to the role you undertake at the Jamboree.


Where can I access support at the Jamboree?

The UK Contingent understands that at times during the Jamboree IST members need support.

In advance of the Jamboree we encourage IST to get to know other members of the Contingent (UK Contingent Team, Unit Leaders, Other IST) to create a personal support network.

At the Jamboree your first point of contact for issues with your main IST role should be your Jamboree line manager.

Any medical queries should be through the Jamboree medical centre.

Following these steps if you require support the UK Contingent will be publishing how they can be contacted in advance of the Jamboree.

Where will I sleep at the Jamboree?

Tented accommodation will be provided by the Jamboree Organisers for all IST attending the Jamboree. This will include a camp cot to sleep on.

Experience of previous Jamborees have suggested that IST will share tents with 4 other IST members.

For more information visit our At the Jamboree page.

What time off will IST get?

You will be expected to work hard to support the Jamboree organisers in delivering a successful Jamboree for the young people attending.

You may be expected to work shifts at varying times of the day or night. The organisers are very well aware that IST members require sufficient rest to be productive in their role and enjoy the experience of the Jamboree and are looking to ensure each IST gets at least one day off. As part of this, the organisers have aspirations to put on IST activities, entertainment and offsite trips. Once details are confirmed we will publish more information.

For more information visit our At the Jamboree page.

IST Additional Tours & Post Event FAQs

What is the accommodation for the IST Post Event in Washington D.C.?

Accommodation for IST Post Event will be at the Catholic University of America. The University is located 5 stops out from the main centre in Washington D.C., meaning you are just a short hop to the sites. More information on the location can be found here. The closest station to the University is Brookland-CUA station, just a short walk from the Campus.

What facilities are there at the Catholic University of America?

On campus there is a coffee shop, shop, cash machines. Laundry facilities are also available (at a charge).

Do I need bedding and towels for the IST Post Event?

Bedding and towels are not provided at the Catholic University of America. You will need to use your sleeping bag. A sheet for the bed is also advisable.

What time will we depart the Jamboree for the IST Post Event on 3rd August?

We plan for the IST to leave as early as possible on 3rd August, to allow IST to have the maximum time in Washington D.C. and we are aim for IST to arrive in Washington D.C. around lunch time. Departure times will be confirmed once at the Jamboree.

What meals will we be provided with on the 3rd August?

Breakfast and lunch will be provided as a ‘grab and go’ type meal before leaving the Jamboree. Dinner is provided at the University for which meals times will be allocated. 

What meals will be provided at the IST Post Event?

All meals are provided on Post Event as listed below:


Breakfast/Lunch – Grab and Go provided at the Jamboree site.

Dinner – provided at the University (allocated meal times).


Breakfast – provided at the University

Lunch – packed lunch or voucher for use a the baseball

Dinner – BBQ at the University as part of the IST Celebration Event


Breakfast – provided at the University

What time is check out from the University?

Last check-out on Monday 3rd August is 2pm.

What happens if I lose my room key?

You are responsible for the room key, and a charge of $50 is payable by you for replacement.

I want to be involved in the IST Celebration Event, who do I contact?

If you want to share your talents with the other IST, please contact us.

Can I choose my sightseeing bus tour time?

We are currently looking at the best way to allocate people to bus tours leaving at 4pm and 7pm. IST will be arriving into Washington D.C. over a couple of hours and therefore this may feed into this decision.

Can i change IST Post Event Facebook Group?

Yes, you can change your Facebook group. The full list of Facebook Groups can be found here.

The 19  themed groups are listed below (nb no. 14 was for those who were undecided)

IST 1 Abseiling

IST 2 Adventure

IST 3 Air force One

IST 4 American Football

IST 5 Animals

IST 6 Sports

IST7 Emergency and Public Services

IST8 Entertainment


IST 10 Meet local scouts

IST 11 meet president/famous people

IST 12 Museums

IST 13 Night at the museum

IST 15 Sightseeing

IST 16 White House

IST 17 Food

IST 18 Fitness

IST 19 Transport

IST 20 History politics and religion

How much money will I get on my metro card?

The final amount is still to be determined, but we will provide you with sufficient funds for reasonable travel around the central city area.

Can I change my travel option or sign up to an Additional Tour?

The deadline for confirming your travel option and signing up for optional Additional Tours was 30th June 2018.

We are now processing this information to arrange travel for the UK Contingent and we cannot accept further bookings.

I have selected Options C what are the entry and exit points for the optional Additional Tours?

All Additional Tours will start in Washington D.C. when the IST Post Event ends. Those choosing Option C (Jamboree only) will need to make their own way from the Jamboree site to meet the group in Washington D.C. by Monday 5th August 2019.

The exit point will be the city where the tour ends as per the itinerary. From there you will need to make your own way to the airport to get home or onto the next stage of your trip.

What are the dates of the Post Event and optional Additional tours?

IST selecting Post Event are anticipated to leave site on Saturday 3rd August 2019 and travel to Washington DC. The Post Event will run until Monday 5th August 2019.

Additional Tours will provisionally run from Monday 5th August. Each tour is for five (5) nights.

Dates are subject to confirmation following confirmation from the Jamboree Organisers of the departure date for IST.

What is the IST Post Event?

For the most up to date information on the UK Contingent IST Post Event click here.

IST Medical and Personal Queries FAQs

How can I let you know about my additional needs or medical requirements?

In October we asked IST to provide us with details on additional needs and medical requirements to inform our planning for the Jamboree. If your situation changes please update us via EventsAir.


I have special needs, will I be able to attend the Jamboree?

The UK Contingent and the Jamboree organisers are committed to ensure that everyone has an equal opportunity to attend the Jamboree.

The UK Contingent Management Team is commited to Scouting for All. In accordance with The Scout Association’s equal opportunity policy no member of the IST will suffer disadvantage by reason of age; class or socio-economic status; ethnic origin, nationality, or race; gender; marital or civil partnership status, sexual orientation; disability; political belief; pregnancy; religion or belief.

We will work with individuals to facilitate those with additional needs in attending the Jamboree.

All IST members must make themselves fully aware of the challenges that are associated with camping at the Summit Bechtel Reserve, and are expected to prepare themselves fully with this in mind.

For those with dietary needs, these will be catered for by the organisers on site in the IST canteen. During our site visits the UK Contingent have been impressed with the way the organisers have catered for special dietary needs

IST Finance & Insurance FAQs

What insurance is in place for the Jamboree and what does it cover?

All the information you need to know about insurance can be found here.

Can I make additional payments?

The payment scheme is in the table below:

11th May
30th June
30th Nov
31st March
31st May
IST - Option A£300£700£700£700£595£2,995
IST - Option B£300£700£600£600£550£2,750
IST - Option C£300£300£300£300£300£1,500
IST - Option D£300£375£375£375£375£1,800

Please take note of the payment schedule. IST Members will be responsible for direct payment of their fees to the UK Contingent. These will be collected electronically by EventsAir.

IST are able to make advance instalment payments, at any time so long as the payments are made by the dates on the schedule.